1. Introduction & Scope
Ligonix (“we,” “our,” or “us”) provides enterprise operational software and hardware intelligence platforms, including Ligonix Desk, Ligonix Sight, and Ligonix Learn.
This Privacy Policy explains how we collect, use, store, and disclose information when you visit our primary website (ligonix.com) and our product domains (including sight.ligonix.com and desk.ligonix.com), or interact with any of our services.
2. Information We Collect
Depending on how you use our platforms, we collect the following categories of information:
- Directly Provided Information: Contact details (such as your work email address, name, or company name) submitted via our demo request, newsletter, contact forms, or support channels.
- Log & Device Information: Standard server log details including your browser type, operating system, IP address, referral URLs, pages viewed, access times, and diagnostic telemetry.
- Product Usage & Query Telemetry: Anonymized interaction logs when researching device specifications, generating comparisons, or testing public calculator models on Sight and Desk.
3. Google Advertising & Third-Party Cookies Disclosure
We partner with third-party vendors, including Google, to serve advertisements and analyze traffic across our web properties.
Google uses cookies, web beacons, and device identifiers to serve ads based on a user's prior visits to this website and other websites across the Internet.
Google's use of advertising cookies enables it and its partners to serve personalized ads to users based on their browsing history on our site and other destinations online.
Users may opt out of personalized advertising by visiting Google's Ads Settings. Alternatively, you can opt out of a third-party vendor's use of cookies for personalized advertising by visiting aboutads.info or Your Online Choices.
Third-party ad networks and analytics providers may also collect non-personally identifiable information about your visits to our website using cookies and clear GIFs to measure advertising effectiveness and provide relevant advertisements.
4. How We Use Your Information
We use the information we collect strictly for legitimate operational purposes:
- To maintain, protect, and optimize the performance and reliability of Ligonix platforms.
- To deliver hardware intelligence queries, product reviews, and comparison analyses on Sight.
- To respond promptly to inquiries, enterprise demo requests, and customer support tickets.
- To prevent fraudulent activity, security breaches, and unauthorized system abuse.
- To display non-intrusive, relevant advertising that helps support public research and database access.
5. Information Sharing & Data Retention
We do not sell, rent, or trade your personal information. We only disclose information under the following limited circumstances:
- Infrastructure Providers: Trusted hosting, database, and telemetry infrastructure providers who process data strictly under our contractual confidentiality terms.
- Legal Requirements: When required to comply with a valid legal obligation, court order, or governmental inquiry.
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, satisfy legal or tax requirements, or maintain system security audit trails.
6. Your Privacy Rights & Choices
Regardless of your physical location, we provide practical mechanisms to control your personal data:
- Access and Correction: You may request confirmation of whether we hold personal information about you and request corrections if inaccurate.
- Deletion & Erasure: You may request that we delete contact information or demo request records associated with your email address.
- Cookie Management: You can configure your browser to reject all or certain cookies, or alert you when cookies are being sent. Note that some interactive features may require essential functional cookies.
7. Contact Information
If you have questions, feedback, or requests regarding this Privacy Policy or our data practices, please contact us at:
Ligonix Technology Limited
Email: privacy@ligonix.com · contact@ligonix.com
Abuja & Lagos, Nigeria